CCE Update Steps
Steps
ICM 11.0(3)
Install Time: 1.5 hours
- Note - No need to uninstall 11.0(2) ES
- Shutdown all A side ICM services, Set to manual
- Install 11.0(3)
- Install ES3 (all ICM)
- Install ES5 (Rogger,AW-HDS)
- Shutdown all B side ICM services, Set to manual
- Restart A side - confirm in service and all OK (system Test app)
- Install on B side
- Install 11.0(3)
- Install ES3 (all ICM)
- Install ES5 (Rogger,AW-HDS)
Java update on ICM.0(3)
Unified CCE release 11.0(3) installs 32 bit Java Runtime Environment (JRE) 8 Update 121 and supports later Java 8 updates.
The latest JRE 1.8 available is update 212 Windows x86 Offline 66.37 MB jre-8u212-windows-i586.exe
https://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
CVP 11.0
Current Java Version
C:\Cisco\CVP\jre\bin>java -version java version "1.7.0_51" Java(TM) SE Runtime Environment (build 1.7.0_51-b13) Java HotSpot(TM) Client VM (build 24.51-b03, mixed mode)
- Use the CVP JREUpdate Tool to update Java with the latest JRE 7 update.
- After updated Critical Step! - Copy the files from jre/client to jre/server - otherwise VXML server will not start.
ES
- ES 30 - CVP Ops server (CSCve92752 oamp Cisco Unified Customer Voice Portal Operations Console Privilege Escalation Vulnerability)
CVP 11.6
Note - Java moved from 32 bit to 64 bit in CVP 11.5
C:\Cisco\CVP\jre\bin>java -version java version "1.7.0_121" Java(TM) SE Runtime Environment (build 1.7.0_121-b31) Java HotSpot(TM) 64-Bit Server VM (build 24.121-b31, mixed mode)
Java SE 7 updates Updates for Java SE 7 released after April 2015 are only available to Oracle Customers through My Oracle Support (requires support login).
Where can I get Java 7 downloads? July 2015: Updates for Java 7 are no longer available to the public. Oracle offers updates to Java 7 only for customers who have purchased Java support or have Oracle products that require Java 7.
It looks like the latest version released for JRE 7 was Update 221 JDK 7u221 b31 https://www.oracle.com/technetwork/java/javase/documentation/javase7supportreleasenotes-1601161.html#R170_191
- Oracle no longer releasing Java 7 updates - https://java.com/en/download/faq/java_7.xml